Harvard Pilgrim: Voice calls weren’t enough for diabetes management, now trying texts, too

Harvard Pilgrim: Voice calls weren’t enough for diabetes management, now trying texts, too 150 150 Biomedical & Health Informatics (BHI)

Harvard Pilgrim is not new to using digital health technology to improve patient care and wellness at home — the health insurance company worked with health engagement platform Eliza back in 2006 and with smart pillbox maker MedMinder in 2009, before signing its recent deal with Voxiva’s Care4Life. But Harvard Pilgrim is careful about the partnerships they engage in, making sure they’re both accessible to their target population, and create independently proven improvements in outcomes.

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