Ali Mousavi

Dr. Mousavi is a Senior Lecturer and the Head of the Systems Engineering Research Group at Brunel University. His research interests are in Mathematical Modelling and Simulation, Applied Control and Computing.

Associated articles

JTEHM, Articles, Published Articles
An Integrated Model of Patient and Staff Satisfaction Using Queuing Theory
This paper investigates the connection between patient satisfaction, waiting time, staff satisfaction and service time. It uses a variety of models to enable improvement against experiential and operational health service goals. Patient satisfaction levels are estimated using a model based... Read more